Welcome to the ClearMedica
Patient Portal Help Center

At ClearMedica, we believe in Your Health.Your Choice.

We understand that navigating a patient portal can sometimes feel overwhelming—especially with a new platform like Healow. You’re not alone! Many of our patients have questions about logging in, managing appointments, accessing records, and more.

To make things easier, we’ve put together a series of helpful videos that walk you through common tasks step by step. Below is a list of frequently asked questions (FAQs). Simply click on a question to watch a short video tutorial to guide you through the process.
Our team is always happy to assist you if you still have questions. We’re here to help make your healthcare experience smooth and stress-free!

Call for Assistance: 800-733-3350

Patient Portal

Healow Online Help Center

Patient Healow app – Click Here
I’m having an issue logging in for the first time, can you help me? – Click Here
I forgot my PIN. How do I change my PIN? – Click Here
What is the linking accounts feature? How do I link accounts? – Click Here
How can I view my past and upcoming appointments? – Click Here
How do I setup an appointment reminder? – Click Here
How do I request medications? – Click Here
How do I add medication to my list? – Click Here
How do I view my Lab and DI imaging results? – Click Here
How do I request a medication refill? – Click Here
How do I access My Chart? – Click Here
Podcastmobile: healow Commercial Break – Click Here

Appointment Request

Same day Appointments

Please tell us which day you would like an appointment,
and one of our dedicated team members will contact you.

Welcome to the ClearMedica Patient Portal Help Center